Randall Therapy & Wellness is currently an out-of-network provider (self-pay), but I provide a superbill upon request if you’d like to seek reimbursement from your insurance company. Remaining out-of-network gives me complete freedom and flexibility to customize every session based on my clients’ needs. This also means I have more time to give to my clients. Rather than spending hours each week negotiating with insurance companies, I use that time to plan highly individualized sessions, create meaningful therapy materials and adaptive supports, and improve my professional knowledge.
I do not contact your insurance company for you. If they need information in addition to the superbill, I'm happy to give you the information for you to submit to them.
Whether or not you receive reimbursement depends on your insurance policy and coverage. Not all companies provide coverage for all types of therapy. Listed below are some tips for determining if you can be reimbursed and if there’s anything you need to do prior to submitting your superbill.
Call the customer service number listed on your insurance card (or check your summary of benefits in your member information packet).
Ask if you have out-of-network coverage for speech therapy and if so, do you have an out-of-network deductible?
Ask for specific information about your out-of-network coverage, such as number of sessions allowed, how much you will be reimbursed, and whether you need prior authorization (permission from your insurance company to obtain services). Ask if they require a doctor’s referral prior to obtaining services as well (we do not require one at this time).
Ask your insurance company about the best way to submit your claim using a superbill provided by your speech-language pathologist.